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Voice and Speech Analytics Market Research By Growth, Competitive Methods and Forecast to 2027 | NICE, Avaya, Genesys, ZOOM International

Voice and Speech Analytics Market

Voice and speech analytics market is expected to reach USD 4.17 billion by 2027 witnessing market growth at a rate of 17.80% in the forecast period of 2020 to 2027.

Our new exclusive research on Voice and Speech Analytics Market published by MarketDigits Market Research exhibits the important aspects that are estimated to shape the growth of the global Voice and Speech Analytics market over the forecast period in the Voice and Speech Analytics market for the next years. Voice and Speech Analytics market research report provides market size, market share, growth rate, revenue, and CAGR reported previously along with its forecast estimation. The report conveys pin point investigation of key market segments, market share, specific geographical regions, key market players, and trends in vital industries. It illustrates the potential opportunities and challenges of the market in each region. The research report highlights the market by various segments such as type, application, end-users, and region. It also analyzes the market majors to evaluate the degree of competition in the industry vertical. Moreover, it also analyses and compares the market status and forecast between major regions, namely, US, Europe, China, Japan, India, Southeast Asia, and Rest of world.

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The report demonstrates an exclusive investigation of the economic trends and major industrial parameters. It tracks key market drivers and challenges along with the top players. The report then explains strategic assessment and analysis of the forecast period and predicted growth. The research delivers a precise and detailed explanation of key components and their market expansion scope. The key insights about the potential size, volume, and dynamics of the market as mentioned in the report. It features historical and futuristic data related to the industry for the 2021 to 2027 time-period.

Scroll down 100s of data Tables, charts and graphs spread through Pages and in-depth Table of Content on ”Global Voice and Speech Analytics Market By Component (Solution, Services), Application (Sentiment Analysis, Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk and Compliance Management, Others), Deployment Model (On-Premises, Cloud), Organisation Size (Small and Medium-Sized Enterprises, Large Enterprises), Industry Vertical (Banking, Financial Services, and Insurance, Telecommunications and IT, Retail and Ecommerce, Healthcare and Life Sciences, Media and Entertainment, Government and Defence, Energy and Utilities, Travel and Hospitality, Others), Region (Europe, Asia-Pacific, North America, South America, Rest of the World), Industry Trends and Forecast to 2026″. Early buyers will get 10% customization on study.

To Avail deep insights of Voice and Speech Analytics Market Size, competition landscape is provided i.e. Revenue Analysis (M $US) by Company (2018-2020), Segment Revenue Market Share (%) by Players (2018-2020) and further a qualitative analysis is made towards market concentration rate, product/service differences, new entrants and the technological trends in future.

Unlock new opportunities in Voice and Speech Analytics Market; the latest release from MarketDigits highlights the key market trends significant to the growth prospects, Let us know if any specific players or list of players needs to consider to gain better insights.

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Market Analysis and Insights: Global Voice and Speech Analytics Market

Voice and speech analytics market is expected to reach USD 4.17 billion by 2027 witnessing market growth at a rate of 17.80% in the forecast period of 2020 to 2027. MarketDigits report on voice and speech analytics market provides analysis and insights regarding the factor such as introduction of artificial intelligence enabled voice and speech analysis.

The major players covered in the voice and speech analytics market report are Verint, NICE Ltd., CallMiner, Avaya Inc., Genesys., Clarabridge, Voci Technologies, Inc, ZOOM International, Calabrio, Hewlett Packard Enterprise Development LP, AlmavivA, Marchex, INC., Enghouse Interactive, Castel Communications, Aspect Software, Inc., Sabio Ltd, Business Systems (UK) Ltd, Talkdesk, Inc,, VoiceBase, Inc., among other domestic and global players. Market share data is available for global, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America separately. MarketDigits analysts understand competitive strengths and provide competitive analysis for each competitor separately.

Increasing demand of monitor along with growing improvement in agent performance, surging risk and fraud detection, rising need to extract insights through customer interaction, adoption of emotion analysis, expansion of e-commerce platforms and provision of customer satisfaction are some of the factors that will accelerate the growth of the voice and speech analytics market in the forecast period of 2020-2027. On the other hand, positive impact created by artificial intelligence will further create new opportunities for the growth of voice and speech analytics market in the above mentioned forecast period.

High cost of voice analytics solutions and unavailability of skilled workforce are acting as market restraints for voice and speech analytics in the above mentioned forecasted period.

Voice and Speech Analytics Market Country Level Analysis

Voice and speech analytics market is analysed and market size, volume information is provided by country, component, application, deployment model, organisation size and industry vertical as referenced above.

The countries covered in the voice and speech analytics market report are U.S., Canada and Mexico in North America, Brazil, Argentina and Rest of South America as part of South America, Germany, Italy, U.K., France, Spain, Netherlands, Belgium, Switzerland, Turkey, Russia, Rest of Europe in Europe, Japan, China, India, South Korea, Australia, Singapore, Malaysia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA).

North America will dominate the voice and speech analytics market due to surging demand for analytics solution for making customer-centric decisions.

The country section of the report also provides individual market impacting factors and changes in regulation in the market domestically that impacts the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter’s five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

The base year for calculation in this Voice and Speech Analytics Market business report is taken as 2020 while the historic year is 2019 which will tell how the market will perform in the forecast years by informing what the market definition, classifications, applications, & engagements are. This Voice and Speech Analytics Market report is also all-embracing of the data which covers market definition, classifications, applications, engagements, market drivers & market restraints that are based on the SWOT analysis. A large scale Voice and Speech Analytics Market report is a comprehensive study about the market which tells about the market status in the forecast period of 2021-2027.

What Porter’s Five Forces of Competitive Analysis Provides?

Competitive rivalry:- The main driver is the number and capability of competitors in the market. Many competitors, offering undifferentiated products and services, will reduce market attractiveness.

Threat of substitution:- Where close substitute products exist in a market, it increases the likelihood of customers switching to alternatives in response to price increases. This reduces both the power of suppliers and the attractiveness of the market.

Threat of new entry:- Profitable markets attract new entrants, which erodes profitability. Unless incumbents have strong and durable barriers to entry, for example, patents, economies of scale, capital requirements or government policies, then profitability will decline to a competitive rate.

Supplier power:- An assessment of how easy it is for suppliers to drive up prices. This is driven by the: number of suppliers of each essential input; uniqueness of their product or service; relative size and strength of the supplier; and cost of switching from one supplier to another.

Buyer power:- An assessment of how easy it is for buyers to drive prices down. This is driven by the: number of buyers in the market; importance of each individual buyer to the organisation; and cost to the buyer of switching from one supplier to another. If a business has just a few powerful buyers, they are often able to dictate terms.

Five forces analysis helps organizations to understand the factors affecting profitability in a specific industry, and can help to inform decisions relating to: whether to enter a specific industry; whether to increase capacity in a specific industry; and developing competitive strategies.

The country section of the report also provides individual market impacting factors & changes in regulation in the market domestically that impacts the current & future trends of the market. Data points such as consumption volumes, production sites & volumes, import export analysis, price trend analysis, cost of raw materials, down-stream & upstream value chain analysis are some of the major pointers used to forecast the market scenario for individual countries. Also, presence & availability of global brands & their challenges faced due to large or scarce competition from local & domestic brands, impact of domestic tariffs & trade routes are considered while providing forecast analysis of the country data.

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