this streamer is pushing a huge rant against the platform

As the leading platform for streamers around the world, Twitch brings millions of fans of video games and other content together on one platform to follow and interact with their favorite streamers live. But if that description seems idyllic on paper, we know that not all is rosy in the wonderful world of streaming. And if after the decisions made (banner in the back of their minds) several big personalities of the platform have already expressed their dissatisfaction, it is inevitably much more complicated for the smallest streamers to be heard.

When Twitch refuses to pay its streamers

One small streamer in particular, Sohba, complained through a series of tweets about Twitch’s treatment. Connected to the platform since summer 2020, it has around 5,000 subscribers and mainly plays competitive multiplayer games live, with Valorant at the top. But recently the platform refuses to pay him their income because the platform discovered “suspicious activity”:

I am a very patient person. However, this is a business. There are people who actually need this money to survive. When it comes to money, take this much more seriously than automated replies. Hire more Twitch support staff. Please do something.

October 25, 2021

Twitch is blocking my payments due to suspicious activity, but will not allow me to review / unblock my account information. I’m walking around in circles trying to contact Twitch technical support but got no response. Do you just want to ignore the problem until it’s gone? Sohba

Between solidarity and discouragement

If the poor Sohba seems completely demoralized, she can at least count on the support of some other small streamers who have experienced the same problem or who simply want to show solidarity and, above all, are not entitled to certain privileges. And when some choose not to get too wet, others are openly more critical of Twitch, particularly denouncing a service that is “more and more separated from its creators” and cannot help them solve their problems. And it’s not Sohba who says the opposite:

How can you say you are investigating the problem but then say the case is closed? There is no other indication that you are doing anything on your end. Your only non-automatic response was to tell me to send one more ticket to Twitch support LOL. pic.twitter.com/9BWE1KI5Dk

October 25, 2021

How do you say you investigate and then say you are closed? There is no indication that you are doing anything on your part. Your only response that wasn’t automatic was to tell me to send another ticket to Twitch support, LOL. Sohba

Obviously more and more angry, at the end she went straight to the point and emphasized that this was her job in a company, the streamer’s job was to be taken seriously. Suffice it to say, it gets on your nerves working for a company that doesn’t pay you a salary, although some are unlikely to be affected by these money problems.

I am a very patient person. However, this is a business. There are people who actually need this money to survive. When it comes to money, take this much more seriously than automated replies. Hire more Twitch support staff. Please do something.

October 25, 2021

I am an extremely patient person. However, this is a business. There are people who might need this money to survive. When it comes to money, take this much more seriously than automated replies. Hire more Twitch support staff. Please do something. Sohba

Unfortunately for the young woman, her little Twitter thread barely exceeded 500 likes and didn’t even exceed 100 retweets. So there is little chance that Twitch will dwell on his case for a long time …

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