Her name is Rachel True, and this iCloud user has been without iCloud for six months. The reason ? Your name. In fact, Apple’s developers certainly didn’t foresee that people might have that surname. Every time she tries to connect to her account, she sees an error message. A mishap that has lasted for months and that she shared on Twitter.
She enters her real name, but iCloud says it’s wrong!
In fact, “true” means “true” to those who do not speak English, and this term is a constant used in computer development and programming. This is known as the Boolean indicator. Case-insensitive, “true” or “false” are values that are only used to fill a Boolean value. And here is Rachel True’s problem. When she registered with Apple, she decided not to capitalize her last name.
Since the beginning of her problem, she has apparently reached out to Apple to warn the company of her concern. The Cupertino company has not found a solution, and also the iCloud subscription has been taken out.
By sharing her bad experience on Twitter, Rachel True was still able to get the attention of a developer at Apple. Although she currently cannot use her iCloud account, things should get better soon. She hopes that in addition to refunding her iCloud subscription, from which she has been withdrawn for the entire period, she can receive a reward under the Apple Security Bounty, Apple’s program for reporting bugs in the various services.